Retail
October 12, 2023
Twenty-three percent of respondents to the Kearney survey would increase their spend if shops were to enhance the in-store shopping experience. Source: Kearney
By Staff reports
Slow recovery from the pandemic and the end of revenge buying has prompted a disconnect between price-centric models and new customer expectations, affecting traveler spending on retail.
{"ct":"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","iv":"ffccb416c93d22ac9070baf4a389b7b7","s":"e9820f7c900122ef"}
Share your thoughts. Click here