Pictures from Luxury Roundtable’s Luxury Agent Forum New York Oct. 30

November 8, 2024

The audience at Luxury Roundtable's Luxury Agent Forum New York Oct. 30

Wish you were here! Luxury Roundtable's inaugural Luxury Agent Forum New York Oct. 30 attracted some of the biggest names in global luxury real estate, with presence from the leading networks, brokerages and agent teams as well as industry analysts and design-community members.

Our exclusive summit model is the antithesis of the trade-show anonymity in the business, with the opportunity for delegates to absorb insights and build relationships with the most influential voices in luxury real estate.

We have another event coming up. Save the date for Jan. 16 for our Future of Luxury Real Estate Summit in New York! We'd love for you to attend, so do send an email to events@napean.com and we'll send you the registration link soon.

In the meanwhile, here are photos from Luxury Roundtable's Luxury Agent Forum New York Oct. 30:

AGENDA

8:00 a.m.

Registration and Breakfast

After registering, join us for breakfast and a quick pre-event networking.

8:15 a.m.

Welcome Address: The Road Ahead for Luxury Real Estate, Agents and Brokers

Opportunities to tap and challenges to overcome to frame perception and reality

Mickey ALAM KHAN, CEO, Luxury Roundtable

Luxury Roundtable's Mickey ALAM KHAN opening Luxury Agent Forum New York Oct. 30, 2024

8:30 a.m.

A New Dawn: Navigating a Changed Real Estate Market for Agents, Brokers, Developers, Sellers and Buyers

While sales of luxury properties are inching upwards, luxury real estate agents and brokers have to deal with a changed commission structure, confusion among buyers and sellers, continuing tightness in upscale housing stock and the sharp eyes of lawyers, regulators and consumer advocates. How should luxury real estate professionals chart their course for 2025?

Nikki Field, senior global real estate advisor and associate broker, Sotheby's International Realty

Howard W. "Hoby" Hanna IV, president/CEO, Howard Hanna Real Estate Services

Leonard Steinberg, chief evangelist and corporate broker, Compass

Pierre E. Debbas, managing partner, Romer Debbas

In conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable

From left to right: Pierre Debbas, Leonard Steinberg, Howard Hanna and Nikki Field

9:15 a.m.

Global Luxury Real Estate: Demand, Supply, Hot Markets, Feeders and Design

How’s the market doing? Which markets are hot? Where are consumers buying and selling? What are their preferences in home design and décor, landscaping, amenities, sustainability measures, branded developments and locations? What is the likely outlook for the year ahead?

Jonathan J. Miller, president/CEO, Miller Samuel

Scott Durkin, president/CEO, Douglas Elliman Real Estate

Peter Pennoyer, founding principal, Peter Pennoyer Architects

Shaun Osher, founder/CEO, CORE

Van Nguyen, partner, JVP Development

In conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable

From left to right: Van Nguyen, Jonathan Miller, Shaun Osher and Peter Pennoyer

From right to left: Peter Pennoyer, Shaun Osher, Jonathan Miller and Van Nguyen

From right to left: Mickey ALAM KHAN, Peter Pennoyer, Shaun Osher, Jonathan Miller and Van Nguyen

From left to right: Van Nguyen, Jonathan Miller, Shaun Osher and Peter Pennoyer

10:00 a.m.

Proving Value, Earning Trust: Why Luxury Real Estate Agents Need to Double Down and How Brokers and Networks Can Support
The numerous lawsuits over the old commission structure for buyer’s agents, harangues from regulators and unhelpful media coverage have put luxury real estate agents, brokerages and networks on the backfoot. At no point over the last century have agents and brokerages been submitted to such scrutiny and their value called into question. All of a sudden, there seems to be a trust deficit. Here’s what needs to be done to empower, embolden and reinspire luxury agents nationwide – dishing it straight without short-lived rah-rah boosterism.

Mickey ALAM KHAN, CEO, Luxury Roundtable

Mickey ALAM KHAN making the case for earning trust and spelling out a clear value proposition to clients

10:20 am

Taking Your Value Proposition to a New Level

The shift in the market and the changing real estate landscape requires a more in-depth approach to delivering value. Why is this the case and what strategies are needed to continue to grow and be profitable?

Dan Elzer, president, The Training Academy

The Training Academy's Dan Elzer at Luxury Roundtable's Luxury Agent Forum New York Oct. 30

Luxury Agent Forum delegate asking a question

The Training Academy's Dan Elzer at Luxury Roundtable's Luxury Agent Forum New York Oct. 30

10:45 am

Networking Break

Delegates, speakers and sponsors network and exchange notes on the morning sessions. Grab a snack, coffee or beverage.

Luxury Agent Forum New York networking lunch

11:15 a.m.

Beyond Luxury Real Estate: How Luxury Brands and Retailers Set the Standard for Customer Service and Loyalty with HNW and UHNW Clientele

Luxury brands and retailers set the bar for customer and experience, generating desire and loyalty from affluent and wealthy consumers. What is the key to their allure and how can luxury real estate agents and brokers learn from their peers in the luxury business?

David Hurley, president for North America, Watches of Switzerland Group USA

Ivette Nersesyan-Stephanopoulos, vice president – Code of Origin & Trade Services for North America, De Beers Group

Lynn Fischer, chief marketing officer – the Americas, Vista

Charisma Glassman, global strategy and transformations executive and portfolio head for consumer products, luxury and retail, Capgemini

In conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable

From right to left: Watches of Switzerland's David Hurley, Vista's Lynn Fisher and Capgemini's Charisma Glassman

From left to right: Capgemini's Charisma Glassman, Vista's Lynn Fischer and Watches of Switzerland's David Hurley

Douglas Elliman's Jacky Teplitsky asking a question

Noon

Networking Lunch
Delegates network, lunch and learn.

1:00 p.m.

UBS: Reviewing the Luxury Real Estate Equity Markets

Speaker:

Seth Rutman, senior vice president of wealth management, Gramercy Wealth Management, UBS Financial Services

UBS' Seth Rutman presenting the luxury housing outlook

1:30 p.m.

Global State of Luxury: Spending Patterns and Brand Preferences of Wealthy Consumers

What is the status of global luxury? Where are HNW and UHNW consumers spending and on what products, services and experiences? Which markets, retailers and brands are performing and why? How should luxury retailers and marketers course correct to gain or retain market share? And is the rise of big luxury groups such as LVMH, Kering, Richemont, Chanel, Hermès and Swatch Group inexorable?

Speaker:

James Wright, executive director, Interbrand

Interbrand's James Wright presenting the State of Luxury

Interbrand's James Wright presenting

2:15 p.m.

Best Practices from Top Producers: Growing Market Share and Nurturing Relationships

Leading luxury agents on how to generate leads, referrals and listings in a market with tight inventory, how to negotiate with buyers and sellers in the new commission environment, tips on personal branding, reputation management and digital presence including websites and apps, articulating your value proposition and optimizing relationships with customers and prospects as well as the brokerage, franchise or network.

Nikki Field, senior global real estate advisor and associate broker, Sotheby's International Realty

Lisa K. Lippman, licensed associate real estate broker, Brown Harris Stevens

Jaqueline (Jacky) Teplitzky, managing partner – Teplitzky Dunker Team, and licensed associate real estate broker, Douglas Elliman Real Estate

In conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable

From right to left: Nikki Field and Jaqueline (Jacky) Teplitsky

From left to right: Jaqueline (Jacky) Teplitsky and Nikki Field

Brown Harris Stevens' Lisa Lippman speaking

3:00 p.m.

Amplify Your Brand and Market Presence with the Latest Marketing, AI, Tech and Merchandise

Where should luxury agents, brokers, networks and franchisees invest their time and resources for the most effective marketing, technology and AI for listings acquisition and sales, referrals and personal branding?

Natalie Hamrick, president – affiliate services and growth, Christie's International Real Estate

Jason Karadus, owner/principal broker, Corcoran Country Living Hudson Valley, New York

Michael Altneu, vice president of global luxury, Coldwell Banker Real Estate

Michael LaFido, luxury listing specialist and CEO, Marketing Luxury Group

Karen Stone, real estate broker associate, Brown Harris Stevens, real estate advisor, Engel & Völkers Park City and host, American Dream TV – Selling Utah

In conversation with Alexa Johnson, vice president of sales, Blackline

Marketing to AI: How to handle customer outreach and tech? From left to right: Marketing Luxury Group's Michael LaFido, Engel & Volkers' Karen Stone, Christie's International Real Estate's Natalie Hamrich and Corcoran Country Living's Jason Karadus

3:45 p.m.

4D's from the Luxury Agent Forum New York

What luxury agents and brokers should keep doing, stop doing, start doing and do differently in the year ahead.

Mickey ALAM KHAN, CEO, Luxury Roundtable

More photos from the Luxury Agent Forum New York Oct. 30

From left to right: Watches of Switzerland Group's David Hurley, Vista's Lynn Fischer, Luxury Roundtable's Mickey ALAM KHAN, Capgemini's Charisma Glassman and UBS' Seth Rutman. Image credit: Brian Glassman

From left to right: Watches of Switzerland Group's David Hurley, Vista's Lynn Fischer, Luxury Roundtable's Mickey ALAM KHAN and Capgemini's Charisma Glassman. Image credit: Brian Glassman

Capgemini's Charisma Glassman

Marketing Luxury Group's Michael LaFido and Luxury Roundtable's Mickey ALAM KHAN

Blackline's Alexa Johnson and Engel & Volkers' Karen Stone

Luxury Roundtable's Mickey ALAM KHAN with Tyler Schaeffer

Wolstenholme Associates' John Wolstenholme, Vitalia's Vita Vygovska and Luxury Roundtable's Mickey ALAM KHAN

Luxury Agent Forum New York venue lobby

Luxury Roundtable's Mickey ALAM KHAN connecting with the art on UBS venue walls

Luxury Roundtable's Mickey ALAM KHAN with Sotheby's International Realty's Nikki Field

Photos from exclusive property tour Tuesday, Oct. 29 of 111 West 57th Street, courtesy of Sotheby's International Realty's Nikki Field and team (many thanks)

Central Park view from 111 West 57th Street

Elias World Media's Monica Elias and Luxury Roundtable's Mickey ALAM KHAN at 111 West 57th Street

Midtown, downtown and New Jersey views from 111 West 57th Street

Interior view of 111 West 57th Street

Visitors on property tour of 111 West 57th Street. From left to right: Luxury Roundtable's Mickey ALAM KHAN, Sotheby's International Realty's Ben Pofcher, Marketing Luxury Group's Michael LaFido, Elias World Media's Monica Elias and Hammond International Properties' Cali Bajer and Jerry Hammond

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Pictures from Luxury Roundtable’s Luxury Agent Forum New York Oct. 30

Pictures from Luxury Roundtable’s Luxury Agent Forum New York Oct. 30

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