How will the aspirational, affluent and wealthy consumers adjust their spending in 2025 and what will that mean for luxury brands and retailers? Find out Jan. 15 at the Luxury Marketing Summit in New York
What sort of year can you or your luxury brand expect in 2025? Luxury Roundtable has lined up 30-plus luxury experts from around the globe to help you chart your strategy, tactics and execution in a year that will certainly define luxury for the rest of the decade.
Do see the agenda below and join us at the event Jan. 15 in New York. Seating is now extremely limited, so hurry!
AGENDA
8:00 AM
Registration and Breakfast
Collect your badges and programs. Tank up for a day of serious knowledge exchange, conversation and networking.
8:15 AM
Welcome to 2025
Luxury's mandate across sectors is clear: a renewed emphasis on growth and building trust with customers across generations while upholding the exclusivity, quality and creativity value proposition – even amidst the geopolitical, economic and regulatory uncertainty.
Mickey ALAM KHAN, CEO, Luxury Roundtable
Eric P. Berger, senior vice president of wealth management, Gramercy Wealth Management, UBS Financial Services
8:30 AM
How to Restore Desire and Demand Across Geographies, Generations and Product Lines
Why have an estimated 50 million millennial and Gen Z customers – out of 400 million globally – fled luxury in the past couple of years? What should luxury brands and retailers do to reinvigorate demand in product lines across sectors? How to generate more business in established markets such as North America and Europe, while reviving domestic demand in China and stimulating growth in India, Latin America and the Middle East? How to deal with potential tariffs and regulation? Equally important, how to welcome even more wealthy buyers and sellers to the luxury real estate market?
Erwan Rambourg, managing director and global head of consumer and retail research, HSBC, and author, “Future Luxe”
Jessica Hoppe, president/CEO, The World, Residences at Sea
Melissa Krueger, CEO, Classic Vacations
Richard Ferrari, president/CEO for brokerage, New York City, Northeast and Mid-Atlantic regions, Douglas Elliman Real Estate
Greg Handrick, senior partner and managing director of EMEA, Lippincott
In conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable
9:15 AM
Research: Navigating the Future of Luxury: Trends and Strategies for a Changing Market
An exclusive discussion on the pivotal trends shaping the future of luxury. From the rise of experience-based spending to evolving consumer expectations, explore actionable strategies for brands to reinvent their foundations and sustain growth in a rapidly changing industry landscape.
Monisha De La Rocha, partner, Bain & Company
10:00 AM
Fireside Chat: The Rolls-Royce Way with Personalization and Exclusive Experiences
How is the world's No. 1 luxury auto brand retaining and gaining even more market share and customer trust with personalization and experiences that are exclusive and memorable for a highly discerning clientele? How does Rolls-Royce Motor Cars enhance the storytelling and brand-building that engages the next generation?
Gerry Spahn, head of communications for the Americas, Rolls-Royce Motor Cars
In conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable
10:30 AM
Sponsored Networking Break
Take a break, grab a snack, network with fellow delegates and chat to speakers of prior and upcoming sessions.
11:00 AM
The Affluent Chinese Customer Base: How to Revive the Engine of Growth
Luxury for long depended on the affluent Chinese customer, either traveling abroad or buying domestically, to generate growth for conglomerates such as LVMH, Kering, Chanel and Richemont. But domestic woes – a real estate crisis with savings locked in stalled developments, slowing job growth and weak demand – as well as fewer trips to Europe and the United States have showed on luxury groups' financial reports. What will it take to get affluent and wealthy Chinese customers back in the market for luxury goods and services?
Jacques Roizen, managing director for consulting, DLG (Digital Luxury Group)
Iris Chan, partner and international head of client development, DLG (Digital Luxury Group)
11:35 AM
Future of Luxury: What's Next
Luxury has been experiencing a significant slowdown in the past year. What part of it is structural and linked to profound changes in customer behaviors and priorities? What does the future hold for the industry and how can luxury brands best position themselves for future growth?
Joëlle Grunberg, partner and leader – retail, fashion and luxury practice, McKinsey & Company
12:20 PM
Case Study of Desire Brands: Why Hermès, Brunello Cuccinelli and Patek Philippe Consistently Outperform the Market
What is it about Hermès and Brunello Cuccinelli that they continually outperform their peers in share of wallet and share of mind? What have they focused on that gets their customers coming back? How are they growing their relevance across generations and global markets?
Martin Shanker, president, Shanker Inc.
Christophe Caïs, CEO, CXG
JP Kuehlwein, cofounder/principal, Ueber-Brands, and adjunct professor of marketing, Columbia Business School and NYU Stern School of Business
In conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable
1:00 PM
Sponsored Networking Lunch
Enjoy lunch after stimulating sessions in the first half of the day. Network with speakers and fellow delegates and build relationships that last.
1:45 PM
Trends in Wealth: Catering to Rising Demographics
High-net-worth clients are increasingly global and look to optimize their personal and family wealth profiles both in the United States and abroad. Additionally, clients look for more integrated advice across broad-based portfolios, including art, collectibles, private placements and other alternatives. How to think about different and rising demographics in wealth?
In conversation with Eric P. Berger, senior vice president of wealth management, Gramercy Wealth Management, UBS Financial Services
2:15 PM
Retail Detail: Is Luxury Turning Into a Real Estate Game?
Conglomerates such as LVMH and Kering have been busy buying up prime retail property across the globe. And while they are at that, they are also revamping their flagships, such as Louis Vuitton's Fifth Avenue store in New York which is now clad in scaffolding to resemble a stack of its signature trunks. Why the accelerated push to lock in prime real estate in major locations worldwide?
Matthew Bauer, president, New York's Madison Avenue Business Improvement District
Richard J. Johnson, cofounder/principal. Odyssey Retail Advisors
Matt Lituchy, chief investment officer, Jay Paul Company (Google and Facebook landlord in Bay Area)
In conversation with Michael Altneu, vice president of global luxury, Coldwell Banker
2:50 pM
New Face of Marketing, Retail and Product Discovery
What every luxury marketer and retailer needs to know about technology and artificial intelligence (AI) as it shapes marketing and retail strategy for luxury brands, as well as the way customers across generations will search and shop for products and services online and on mobile devices.
Yasmin Topia, founder/CEO, Sociate
Marianna Satanas, president, Hanro USA
Nelson Dagoreau, CX and technology innovation consultant
Amanda Kane, senior vice president of product operations, J. Crew Group
In conversation with Javier I. Fernandez, CEO, Fairwinds
3:30 PM
Outlook 2025: Sectors Likely to Shine in 2025
Punting to the future, how will sectors such as fashion and leather goods, beauty, retail, art and auctions, watches and jewelry, cars, jets and yachts, real estate and design, wines and spirits, health and wellness, travel and hospitality, and marketing perform in 2025?
Erica Guries, former senior director for strategy and transformation, Moët Hennessy North America, and principal, Nysa Advisories
Renee Hartmann, cofounder, CLA
Eric Litman, CEO, Aescape
Adelina Wong Ettelson, global head of residences marketing, Mandarin Oriental Hotel Group
Tina Necrason, executive vice president for residential, Montage International
Marie Driscoll, CEO and chief consultant, Driscoll Advisors
In conversation with Charisma Glassman, senior director (principal) and portfolio head – consumer products, luxury and apparel, Capgemini
4:15 PM
Conclusion: Return to Basics
Luxury brands and retailers should not miss the wood for the trees: Why are consumers buying their products or services over their competitors within the category or even in non-luxury segments? Getting that answer right is key for a productive 2025.
Mickey ALAM KHAN, CEO, Luxury Roundtable